Agent workflows · 2026-09-25
Choosing Noul, Choice, and Score with Jev
A guide to matching Jev's Noul, Choice, and Score question types to the shape of a structured decision.
Define the decision shape first
Choice, Score, and Noul are not three labels for one idea. Routing a refund note to billing, delivery, or other is Choice; the degree of dissatisfaction is Score; whether cancellation intent exists is Noul. The type should make the application's next action explicit. choosing a question type için kararın hangi alan tarafından tüketildiğini belirtin.
Measure the difference between options: sales and technical support are not ordered, while low and high impact are. A Noul value of 0.82 is a probability of yes, not Choice or Score confidence. The three types can read one state together while feeding different business rules. Sonuçları gerçek örneklerle inceleyin; istisnayı soru metni, seçenekler ve iş kuralı arasında görünür tutun.
Route among fixed options with Choice
Measure the difference between options: sales and technical support are not ordered, while low and high impact are. A Noul value of 0.82 is a probability of yes, not Choice or Score confidence. The three types can read one state together while feeding different business rules. department or category routing için kararın hangi alan tarafından tüketildiğini belirtin.
Choice, Score, and Noul are not three labels for one idea. Routing a refund note to billing, delivery, or other is Choice; the degree of dissatisfaction is Score; whether cancellation intent exists is Noul. The type should make the application's next action explicit. Sonuçları gerçek örneklerle inceleyin; istisnayı soru metni, seçenekler ve iş kuralı arasında görünür tutun.
| Need | Type | Field |
|---|---|---|
| Fixed option | Choice | choice, confidence |
| Ordered level | Score | score, confidence |
| Yes/no probability | Noul | noul |
Measure ordered levels with Score
Choice, Score, and Noul are not three labels for one idea. Routing a refund note to billing, delivery, or other is Choice; the degree of dissatisfaction is Score; whether cancellation intent exists is Noul. The type should make the application's next action explicit. severity and satisfaction levels için kararın hangi alan tarafından tüketildiğini belirtin.
Measure the difference between options: sales and technical support are not ordered, while low and high impact are. A Noul value of 0.82 is a probability of yes, not Choice or Score confidence. The three types can read one state together while feeding different business rules. Sonuçları gerçek örneklerle inceleyin; istisnayı soru metni, seçenekler ve iş kuralı arasında görünür tutun.
Use Noul for a yes-or-no probability
Measure the difference between options: sales and technical support are not ordered, while low and high impact are. A Noul value of 0.82 is a probability of yes, not Choice or Score confidence. The three types can read one state together while feeding different business rules. the probability of a clear condition için kararın hangi alan tarafından tüketildiğini belirtin.
Choice, Score, and Noul are not three labels for one idea. Routing a refund note to billing, delivery, or other is Choice; the degree of dissatisfaction is Score; whether cancellation intent exists is Noul. The type should make the application's next action explicit. Sonuçları gerçek örneklerle inceleyin; istisnayı soru metni, seçenekler ve iş kuralı arasında görünür tutun.
Illustrative threshold example
const response = await client.post("/v1/systemone", { model: "typesafe/jev", state, questions });
const answer = response.answers.route;
if (answer.confidence < 0.80) sendToHuman(answer.choice);
else routeTicket(answer.choice);Compose the right set in one request
Choice, Score, and Noul are not three labels for one idea. Routing a refund note to billing, delivery, or other is Choice; the degree of dissatisfaction is Score; whether cancellation intent exists is Noul. The type should make the application's next action explicit. evaluating several small decisions together için kararın hangi alan tarafından tüketildiğini belirtin.
Measure the difference between options: sales and technical support are not ordered, while low and high impact are. A Noul value of 0.82 is a probability of yes, not Choice or Score confidence. The three types can read one state together while feeding different business rules. Sonuçları gerçek örneklerle inceleyin; istisnayı soru metni, seçenekler ve iş kuralı arasında görünür tutun.
Improve the question by measuring outcomes
Measure the difference between options: sales and technical support are not ordered, while low and high impact are. A Noul value of 0.82 is a probability of yes, not Choice or Score confidence. The three types can read one state together while feeding different business rules. choosing a question type için kararın hangi alan tarafından tüketildiğini belirtin.
Choice, Score, and Noul are not three labels for one idea. Routing a refund note to billing, delivery, or other is Choice; the degree of dissatisfaction is Score; whether cancellation intent exists is Noul. The type should make the application's next action explicit. Sonuçları gerçek örneklerle inceleyin; istisnayı soru metni, seçenekler ve iş kuralı arasında görünür tutun.
Frequently asked questions
When is Choice appropriate?
Use Choice when an answer is one of known, unordered options; add other when the list is not complete.
Does Noul return confidence?
No. Noul returns the probability of yes, from 0 to 1, in its noul field.
Is a Score an integer?
No. A Score can return a position between two levels you defined.