Agent workflows · 2026-09-25

Designing human approval with a Jev confidence threshold

A guide to connecting Choice and Score confidence to human approval and automation using illustrative thresholds.

Decision flow separating automation and human review by a confidence threshold.

Confidence differs from probability

Confidence describes how well a Choice or Score answer fits the state and defined options; it does not mean an action is safe. A wrong internal-report label is reversible, while wrongly closing an account is high impact. Those actions should not automate at the same threshold. interpreting a confidence value için kararın hangi alan tarafından tüketildiğini belirtin.

Noul needs a separate policy: its noul field is the probability that the condition is yes. A likely fraud signal can send a request to review rather than punish a customer automatically. Show reviewers the state, decision, and proposed action together, then record accept, reject, and correction. Sonuçları gerçek örneklerle inceleyin; istisnayı soru metni, seçenekler ve iş kuralı arasında görünür tutun.

Choose a threshold by the risk of the action

Noul needs a separate policy: its noul field is the probability that the condition is yes. A likely fraud signal can send a request to review rather than punish a customer automatically. Show reviewers the state, decision, and proposed action together, then record accept, reject, and correction. reversible and high-impact actions için kararın hangi alan tarafından tüketildiğini belirtin.

Confidence describes how well a Choice or Score answer fits the state and defined options; it does not mean an action is safe. A wrong internal-report label is reversible, while wrongly closing an account is high impact. Those actions should not automate at the same threshold. Sonuçları gerçek örneklerle inceleyin; istisnayı soru metni, seçenekler ve iş kuralı arasında görünür tutun.

Question type by decision shape
NeedTypeField
Fixed optionChoicechoice, confidence
Ordered levelScorescore, confidence
Yes/no probabilityNoulnoul

An illustrative three-zone example

Confidence describes how well a Choice or Score answer fits the state and defined options; it does not mean an action is safe. A wrong internal-report label is reversible, while wrongly closing an account is high impact. Those actions should not automate at the same threshold. automation human approval and stop zones için kararın hangi alan tarafından tüketildiğini belirtin.

Noul needs a separate policy: its noul field is the probability that the condition is yes. A likely fraud signal can send a request to review rather than punish a customer automatically. Show reviewers the state, decision, and proposed action together, then record accept, reject, and correction. Sonuçları gerçek örneklerle inceleyin; istisnayı soru metni, seçenekler ve iş kuralı arasında görünür tutun.

Read a Noul result separately

Noul needs a separate policy: its noul field is the probability that the condition is yes. A likely fraud signal can send a request to review rather than punish a customer automatically. Show reviewers the state, decision, and proposed action together, then record accept, reject, and correction. direct use of a Noul probability için kararın hangi alan tarafından tüketildiğini belirtin.

Confidence describes how well a Choice or Score answer fits the state and defined options; it does not mean an action is safe. A wrong internal-report label is reversible, while wrongly closing an account is high impact. Those actions should not automate at the same threshold. Sonuçları gerçek örneklerle inceleyin; istisnayı soru metni, seçenekler ve iş kuralı arasında görünür tutun.

Illustrative threshold example

const response = await client.post("/v1/systemone", { model: "typesafe/jev", state, questions });
const answer = response.answers.route;
if (answer.confidence < 0.80) sendToHuman(answer.choice);
else routeTicket(answer.choice);

Audit thresholds with your own data

Confidence describes how well a Choice or Score answer fits the state and defined options; it does not mean an action is safe. A wrong internal-report label is reversible, while wrongly closing an account is high impact. Those actions should not automate at the same threshold. measuring thresholds against past decisions için kararın hangi alan tarafından tüketildiğini belirtin.

Noul needs a separate policy: its noul field is the probability that the condition is yes. A likely fraud signal can send a request to review rather than punish a customer automatically. Show reviewers the state, decision, and proposed action together, then record accept, reject, and correction. Sonuçları gerçek örneklerle inceleyin; istisnayı soru metni, seçenekler ve iş kuralı arasında görünür tutun.

Improve the question by measuring outcomes

Noul needs a separate policy: its noul field is the probability that the condition is yes. A likely fraud signal can send a request to review rather than punish a customer automatically. Show reviewers the state, decision, and proposed action together, then record accept, reject, and correction. interpreting a confidence value için kararın hangi alan tarafından tüketildiğini belirtin.

Confidence describes how well a Choice or Score answer fits the state and defined options; it does not mean an action is safe. A wrong internal-report label is reversible, while wrongly closing an account is high impact. Those actions should not automate at the same threshold. Sonuçları gerçek örneklerle inceleyin; istisnayı soru metni, seçenekler ve iş kuralı arasında görünür tutun.

Frequently asked questions

Is 0.80 a universal threshold?

No. It is only an illustrative operating point and must be validated against error cost in your domain.

Does low confidence mean an error?

No. It means the result is uncertain and may call for more information or human review.

Does the same threshold apply to Noul?

Noul has no separate confidence; evaluate its yes probability with your own process rule.

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